For more than three decades, Ross Realty Investments has met its clients’ commercial real estate needs. Our company is responsive and service–oriented, and provides a unique and comprehensive menu of full service property management and leasing services. We work hard on our clients’ behalf to maximize profits, enhance asset values and maintain good landlord/tenant relationships.
About Ross Realty Investments
Founded in 1978 in Broward County, Ross Realty Investments has grown to be a well recognized and respected firm in the South Florida commercial real estate market. The company specializes in the management, leasing and development of community centers, neighborhood grocery-anchored centers, power centers, strip center, single tenant properties and office buildings.
Today, Ross Realty Investments has a significant portfolio of properties and an established track record of success. This success has been built on long term relationships with tenants, vendors, brokers, lenders, municipalities and others and an understanding of the importance of an impeccable reputation. While meeting a property’s financial goal is our priority, we also believe it is important to provide owners with personal and responsive service. We pride ourselves on having well marketed, maintained and managed properties.
Ross Realty is an active member of the International Council of Shopping Centers and is a recognized leader in real estate development (ranked annually by the South Florida Business Journal’s Book of Lists as one of South Florida’s top developers and commercial brokerage firms).
The company has an in depth understanding of Southeast Florida and is positioned to assist property owners with a comprehensive range of services that include the following:
Property Management and Maintenance
Our range of services include tenant problem solving, lease administration, rent collection, bidding, vendor contract administration, inspections, ADA compliance, code compliance, activity reports for owners, and representation for owners before governmental agencies. Political and community involvement and litigation support are provided on an as needed basis.
Leasing and Marketing
Properties are actively marketed to prospective tenants and commercial brokers through a variety of tried and true and creatively innovative methods, including direct solicitation, broker and tenant email blasts, print advertising, website promotion, and a variety of other industry information sources and marketing tools. Ross leasing agents utilize a team-based approach and agents are always available to professionally address inquiries and to respond to and meet with prospective tenants. Services include the preparation of marketing materials, prospecting for new tenants, proposal drafting, lease negotiations and tenant expansions and renewals. In-House counsel supports the Leasing Department.
Portfolio Insurance
One of the benefits of a Ross Realty managed property is inclusion in our blanket insurance policy. This type of policy typically provides the property owner with insurance cost savings with better rated carriers. This could be very important as commercial property insurance costs escalate and choices become limited.
Construction Management
Property owners will benefit from our ability to coordinate tenant and landlord improvement work. Space layout preparation and construction cost estimates are available for property renovations. Site and building construction services are also available on an as needed basis.
Financial and Accounting
Owners are kept well informed through reporting that makes use of standard industry software. Our staff uses Excel, Lotus, and Yardi property management software to deliver accurate and timely reports. Our range of services include cash management, accounts payable and receivable, operating expense reconciliations, property budgeting and monthly reporting.
In-House Legal Services
Our in-house council is available to provide legal services to property owners on an as needed basis.
QUESTIONS FREQUENTLY ASKED BY NEW CLIENTS
Q: What are the benefits of out-sourcing property management and/or leasing?
A: Our experienced team, well trained in the concepts of maximizing property values, ensures that day-to-day operations are smooth and endeavors to maintain high occupancy rates. Ross Realty is compensated via a management fee, which is a variable cost based on the revenue generated by a property. In a difficult and highly challenging economic environment, we believe that it is preferable for most property owners to outsource professional management and leasing services rather than to absorb the associated fixed overhead costs resulting from maintaining in-house management/leasing personnel.
Q: Why choose Ross Realty Investments?
A: Ross Realty Investments provides experience, a strong reputation, tried and true methods and procedures, responsiveness, and a local presence. As a full service commercial real estate property management and leasing company, Ross Realty can provide an extensive menu of services that exceed basic property management functions. For example, our in-house council can assist in lease preparation and negotiation, tenant correspondence, renewals, terminations, evictions, etc. In addition, we have the ability to facilitate construction/build-out issues to help minimize the costs and time frames from lease signing to tenant opening for business. We are experienced in creative deal making and tenant retention methods.
Q: How will Ross Realty Investments takeover and manage my property?
A: At the beginning of each engagement, a “takeover” team (comprised of various individuals from Ross Realty Investments) will perform an initial review of the property. Thereafter, a property manager will be assigned the task of handling operational management. Our Director of Leasing and a leasing agent will meet with the owner and establish leasing goals and guidelines for the property. Administrative and financial personnel will ensure a smooth transition (entering property financial and tenant data into the Yardi property management software database, handling lease administration, collecting rents, etc.). Through this process, our team will perform a thorough review and analysis of the property, which will include a physical inspection, tenant interviews, lease review, operating expense review, market evaluations and the establishment of a specific leasing plan, all based on an understanding of the financial and operational goals of the owner.
Q: How will Ross Realty Investments find tenants for my property?
A: In these challenging times, it is vital to have an aggressive, innovative and thorough marketing campaign in place. Ross Realty’s experienced leasing team employs a variety of marketing tools in order to expose existing and upcoming vacancies to prospective tenants, tenant representatives, and the commercial brokerage community in general. This is accomplished through a combination of print ads, email “blasts”, personal solicitation, networking events, website promotion and other successful methods. Ross Realty managed centers throughout South Florida traditionally maintain occupancy rates above competing centers.
Q: Who pays for marketing of my property?
A: Ross Realty Investments pays for all signage and labor (personnel) costs related to marketing your property for rent. We will also advertise your property on our ross-realty.com website and other industry websites (Loopnet, CoStar, etc.) and create marketing flyers with our in-house marketing tools. Additional marketing/advertising (such as in local periodicals or the internet) shall be coordinated through Ross Realty and paid for by the property owner.
Q: What if my property needs to be upgraded in order to attract tenants?
A: Ross Realty has the capability to coordinate construction services with an affiliated General Contractor. Property owners can benefit from assistance with permitting and other entitlements, design services and construction.
Q: What areas does Ross Realty Investments service?
A: Broward, Palm Beach and Dade Counties
Q: How can I contact Ross Realty Investments?
A: The corporate office is located at 3325 South University Drive, Suite 210, Davie, Fl 33328. This location is just south of Interstate 595 on University Drive, directly across from Nova Southeastern University. For more information about our services, please contact Bob Sherman at 954-452-5000 x214 (bsherman@ross-realty.com) or Gloria Gemayel at 954-452-5000 x211 (ggemayel@ross-realty.com)
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Call or Fax Us
Phone: 954-452-5000
Fax: 954-452-4700
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